🧵 Customization
What types of products can I customize? We offer customization for a wide range of apparel and accessories including t-shirts, hoodies, hats, tote bags, jackets, Tumblers and more. If you have something specific in mind, just ask!
Can I use my own design or logo?
Yes! You can upload your own artwork, logo, or design during the order process. We also offer design assistance if you need help refining your concept.
Do you offer embroidery, screen printing, or other methods?
Absolutely. We provide multiple customization options including embroidery, heat transfer vinyl, and direct-to-Film. We'll help you choose the best method for your project.
📦 Orders & Shipping
What is your turnaround time?
Standard orders typically ship within 7–10 business days. Rush options are available—just let us know your deadline!
Can I track my order?
Definitely. Once your order ships, you'll receive a tracking number via email.
💳 Payments & Returns
What payment methods do you accept?
We accept all major credit cards, PayPal, and select digital wallets.
Can I return or exchange a custom item? Because each item is made to order, we generally do not accept returns on customized products. However, if there's an issue with quality or accuracy, we’ll make it right.
🎨 Design Help
I’m not a designer—can you help me create something?
Of course! Our design team can work with you to bring your vision to life. Just share your ideas and we’ll guide you through the process.
Is there a minimum order quantity?
We offer both single-item customization and bulk orders. Minimums may apply for certain techniques like screen printing—reach out for details.
🛠️ Business & Bulk Orders
Do you offer bulk discounts for businesses or events?
Yes! We love working with teams, brands, and event organizers. Contact us for custom quotes and bulk pricing.
Can you help with branding or merch for my business?
Absolutely. We specialize in creating branded apparel and accessories that make your business stand out.